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 GreenPea Baby Store in Raleigh NC Area :: Shipping Information

Shipping Information

Free Shipping on purchases over $75! (some exclusions apply - see below)

What are your shipping rates for purchases under $75?
We offer an easy flat rate shipping program depending on the amount of your purchase.
$0 - $15.00       - Shipping is $4.95
$15.01-$25.00  - Shipping is $6.00
$25.01 - $45.00- Shipping is $8.00
$45.01 - $65.00- Shipping is $11.00
$65.00 - $75.00- Shipping is $14.00

Do you ship outside the United States?
We do not ship outside the United States.

Do you ship to Alaska, Hawaii or APO/FPO addresses?
We can ship many items to APO/FPO addresses, Alaska and Hawaii but free shipping does not apply. If you need an item shipped to one of these locations, please call before ordering so that we can provide you with an estimate on shipping charges. Please note that some items that we carry cannot be shipped to these locations. In order to avoid delays, please call when you need an item shipped to one of these areas.

Why did I receive only part of my order?
Although most of our products are shipped directly from us, we do have some items that ship direct to you from the manufacturer. If your order included multiple items, you may receive your items in different shipments.

Do you offer free gift-wrap on items that are shipped?
We do offer free gift-wrap. However, there are times when an item will not ship well wrapped or times when an item ships direct from the manufacturer. If you would like free gift wrap, please indicate in the notes section at checkout. We will call you if the item can’t be gift-wrapped.

Why do some items not qualify for free shipping?
When an item does not qualify for free shipping, it will not have a star by the product. This generally applies to larger, bulkier items such as furniture and strollers, there may be an additional overweight handling surcharge to cover extra shipping costs. Such charges are listed at checkout and prior to confirmation of your purchase(s).

What types of shipping are available?

  • Small Parcels ship through UPS Ground, Federal Express or USPS Priority Mail.
  • Large Parcels will ship through truck freight. Standard truck freight is delivered to your drive.You are responsible for getting the item into your house.
  • Receiving Shipments--Very important!  If the package is damaged or compromised in anyway, you can either refuse to take delivery or indicate on the shipping form that the product was damaged.Title and risk pass to the customer upon delivery.  Inspect shipment carefully and retain all packaging until inspection is complete.  All rejections or claims for damage should be filed with the carrier and GreenPea™ Baby should be notified immediately.  White Glove Delivery is available on some select furniture items.Typically, this includes delivery inside the front door to the room of your choice, unpacking and debris removal.Please email us once your order is placed if you desire this service and we will get back to you with the additional fees. Free Shipping does not include White Glove Delivery.

For any questions regarding Freight Delivery, please contact us via email at greenpeababy@att.net. Please include your order number in all communications.

 

 

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Orders over $75 qualify for Free Shipping. Some exclusions apply.
It's easy to know if an item qualifies toward the Free Shipping Offer, just look for the star!
If your order is below $75, we offer very low shipping rates. See our rates now!
 GreenPea™ Baby 106 North Salem Street Apex, NC 800.273.6489                         Media     Terms     Shipping Information   
GreenPea™ Baby store is your one-stop baby shop for the best baby products including baby nursery furniture, kid's room decor, cribs, baby gear, slings and carriers, safe and educational toys, infant clothing, crib bedding, cloth diapers and much more. Our mission is to make shopping easier and less stressful for parents by offering a different shopping experience. In our stores you won't find aisles packed to the ceiling with baby products or hundreds of web pages filled with every baby product known to man. We call this "baby product overwhelm" and we see it on the faces of parents all the time. They show up at our store hoping that they can find someone to help them make sense of it all. Through our extensive product research and selection, non-biased mom reviews, and passion to reduce nasty chemicals in products, we are able to bring a selection of products that parents can trust. Mix this with great customer service and trained staff that can match your needs to the best products for you and you have a much more relaxed way to shop for baby! We are committed to making your shopping easier and more satisfying by bringing all these considerations into the product selections at GreenPea™ Baby. Please let us know how we’re doing -- we welcome your calls, emails, reviews and baby pictures!